Frequently Asked Questions
Can I place an order online?
Yes, once you have created an account, you can order online any time. Please register for an account .
How can I order samples?
Please visit our page and fill out a sample request form, and email it to Forms .
your account representative or to customer service
How can I request a catalog?
To view our catalog online, click . To request a hard copy sent to you by mail, please fill out all the fields below and click "submit."
What is the minimum order size?
There are no order minimums. For more information on ordering and shipping, please visit .
Where can I find forms for resale and credit card authorization?
You can find these and other forms on our page.
How can I apply for terms of credit?
Please visit our page to see the various options we offer.
Do you offer private label programs?
Yes, we offer private label programs with custom clothing designed and manufactured to your specifications.
Please for more information.
visit this page
Where do you ship from?
We ship out of our distribution centers in Los Angeles, CA and Ridgeway, VA. For more information, visit .
Do you ship outside the United States?
Yes, we ship worldwide. Please for details.
contact customer service
Do you have the PMS codes for each color?
for the PMS (Pantone Matching System) codes for our colors. You can see our current color card contact customer service .
Do you have images to use for mockups?
Yes, you can download images from the image library for each item if you are logged in. You can also see all images in this
. Please Dropbox folder if you cannot find a particular product or colorway.
contact customer service
Are you an ASI or PPAI supplier?
Yes, our supplier numbers are:
Do you make clothes for infants and toddlers?
Yes, please see our
section for t-shirts and fleece for children.
I cannot find the style/color/size I am looking for, what should I do?
Please try the product search located on the top right of the website. If you still cannot find what you are looking for, please
I have a question about a return. Who should I speak to?
For more information on returns, please visit
and this page with any questions.
contact our customer service team
Are your factories WRAP-certified?
Yes, all Cotton Heritage production facilities are WRAP-certified. For more about Worldwide Responsible Accredited Production, please visit
Cancel You have not entered a valid day. You have not entered a valid month. You have not entered a valid year. You have entered an invalid date. You must enter a date. The entered date is too high. The entered date is too low. Please enter a word or phrase to search for. OK Unautorized Access